{"id":19062,"date":"2026-06-05T09:42:16","date_gmt":"2026-06-05T09:42:16","guid":{"rendered":"https:\/\/www.kogta.in\/esg\/?page_id=19062"},"modified":"2026-06-15T11:28:19","modified_gmt":"2026-06-15T11:28:19","slug":"social","status":"publish","type":"page","link":"https:\/\/www.kogta.in\/esg\/social\/","title":{"rendered":"Social"},"content":{"rendered":"
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  • FY 2025-26 Key Initiatives<\/span><\/li><\/ul>
    \r\r\n\t\t\t

    4.4 % gender diversity (17.1% in non-field roles)<\/p>\n

    647 Employees (599 Males, 48 Females) won KFL\u2019s Annual Awards<\/p>\n

    1821 Employees (1691 Males, 130 Females) were acknowledged in KFL\u2019s Hall of Fame<\/p>\n

    12 % employees receiving performance and career development opportunities<\/p>\n

    14.7 \u00a0Training hours \/Employee<\/p>\n

    2.2 Human Capital Return on Investment<\/p>\n

    Zero POSH Cases<\/p>\n

    Zero cases of employee discrimination reported<\/p>\n

    1,00,000+ CSR Beneficiaries<\/p>\n

    400 employee volunteers contributed 1000 hours of volunteering<\/p>\n

    Zero instances of any negative impact on local communities<\/p>\n

    Lost Time Injury Frequency Rate (LTIFR) 0.9<\/p>\n

    100 % of employees covered by health & insurance benefits<\/p>\n

    63 % CSR spend in Promoting health care & education for communities<\/p>\n

    Customer Centricity <\/b><\/strong><\/p>\n

    1,72,843 Customer outreach through Customer Satisfaction Survey<\/p>\n

    96% Customer outreach through CRM team<\/p>\n

    96% Customer Complaint Resolution rate recorded<\/p>\n

    Responsible <\/b><\/strong>Lending<\/b><\/strong><\/p>\n

    72.7 % of disbursed loans supported MSME borrowers<\/p>\n

    57.8% of disbursed loans supported Women borrowers<\/p>\n

    8.9 % of disbursed loans supported first\u001etime borrowers<\/p>\n

    36 % of loans disbursed to borrowers in rural regions<\/p>\n

    42 % of loans disbursed to borrowrs in semi-urban regions<\/p>\n<\/div>

    <\/span><\/span><\/span><\/span><\/div><\/div><\/div>\r\r\n\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/pages\/19062"}],"collection":[{"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/comments?post=19062"}],"version-history":[{"count":10,"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/pages\/19062\/revisions"}],"predecessor-version":[{"id":19145,"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/pages\/19062\/revisions\/19145"}],"wp:attachment":[{"href":"https:\/\/www.kogta.in\/esg\/wp-json\/wp\/v2\/media?parent=19062"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}