Team Leader

Posting Date

20 May 2022

Department

CRM

Vertical

N/A

Expercience

2-5 Years

Location

Jaipur (Corporate Office), Rajasthan, IN

No. of Post

2

Job Description

Key Roles and Responsibilities:

· Quality control of the calls.

· Responsible for achieving daily and monthly Tele-sales target for the team.

· Allocating Tele-calling data to team.

· To monitor the team with their call time and revenue targets while building relations and motivating them.

· Continuously give inputs to the team about their progress reports, areas where they are lacking, etc.

· Conduct regular briefings for the team.

· Responsible for Re-training of team.

· Maintaining various reports related to Sales calls.

· Performance Review of the team.

· Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints, if required.

What we’re looking for:

· Past experience must include Tele-sales job.

· Should be familiar with effective objection handling.

· Extremely detail oriented and ability to organize.

· Knowledge of the banking & financial industry.

· Proficient in Verbal communication.

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