IT Support Engineer

Posting Date

17 March 2026

Department

Information Technology

Vertical

N/A

Expercience

2 -4 Years

Location

Pune, Maharashtra, IN

No. of Post

1

Job Description

Key Responsibilities

• Install, configure, and maintain Linux systems (Ubuntu / CentOS) and Windows operating systems (Windows 10/11).
• Monitor system performance, uptime, and system security for both Linux and Windows environments.
• Troubleshoot OS, application, and network-related issues on Linux and Windows systems.
• Perform installation, configuration, and basic administration of Windows and Linux servers and workstations.
• Manage user accounts, access permissions, and system configurations in Linux and Active Directory environments.
• Provide first-level support for desktop, laptop, and network-related issues.
• Perform system patching, OS updates, antivirus updates, and backup management.
• Monitor system logs, alerts, and events and proactively resolve issues.
• Support printer, network connectivity, VPN, and email-related issues for end users.
• Assist in installation and troubleshooting of enterprise applications and IT tools.
• Coordinate with network, security, and application teams for incident resolution and escalation.
• Maintain IT documentation, incident reports, troubleshooting guides, and SOPs.
• Ensure compliance with IT security policies and best practices.
• Provide technical support to internal users via ticketing system, phone, or remote support tools.

Recruiter Name: Mahaveer Singh

Recruiter Email: careers@kogta.in